SHIPPING INFORMATION

  • SmartSound store product delivery is FREE of charge and is carried out using national postal service
  • Due to very high demand and order volume, orders can take up to 10 - 15 business days to be delivered
  • However, most orders are delivered within 7 - 10 business days
Location Estimated Shipping Time (exclude clearance/customs delays)
United States

5 - 10
Business Days

Canada

7 - 14
Business Days

Australia

7 - 14
Business Days

Europe

7 - 15
Business Days

Worldwide

7 - 15
Business Days

 

  • You will receive an email with order confirmation, delivery time and warranty information right after ordering
  • All orders will be dispatched from our warehouse within 1 - 3 business days. In peak periods please allow for up to 6 business days for dispatch. You will get your track number in a letter confirming the sending
  • The store has a delivery guarantee - Smart Sound compensates the buyer for half of the purchase price if the delivery takes longer than one month. So the buyer will receive the ordered goods of high quality for half price. 
  • If the order is lost by the postal company, we will refund the full cost of the goods and provide an additional gift as compensation
  • After you receive a message that the order has been delivered, you must pick it up at the post office, presenting your passport and carefully inspecting package integrity
  • Warranty for delivery is carried out by track number and rare cases of delays are addressed through our support, where we will try to resolve the situations as quick and beneficial for you as possible